Support Center
Touchpoint Library
Short walkthroughs for every part of Touchpoint, grouped in the order we recommend building. Open a topic to watch its training video.
In this guide
App Container Setup5 topics
Getting your app built, signed and into the app stores. Start
here if this is your first Touchpoint app.
Event Setup11 topics
The groundwork inside an event: how you navigate it, how
it looks, and the building blocks your features draw on later.
Features33 topics
Everything you can add to your app, grouped by the job it
does for your attendees.
Advanced Learning7 topics
Reporting, integrations, bulk loading and the features that
reach beyond a single event.
Support1 topic
Where to go when you need a hand.
App Container Setup
Getting your app built, signed and into the app stores. Start here if this is your first Touchpoint app.
Initial Setup Requirements~23 minWatch Training Video
How to Set Up an Apple Developer Account~3 minWatch Training Video
GatherNow App Publishing~4 minWatch Training Video
Event Shell Startup Recommendations~4 minWatch Training Video
Understanding the App Submission Process~4 minWatch Training Video
Event Setup
The groundwork inside an event: how you navigate it, how it looks, and the building blocks your features draw on later.
Understanding the Main Navigation and Features/Menu~9 minWatch Training Video
Event Information Setup~10 minWatch Training Video
How to Manage Event Login Access Settings~7 minWatch Training Video
How to Configure Color Themes~5 minWatch Training Video
How to Configure Phone Home Layout~17 minWatch Training Video
How to Configure iPad Home Layout~7 minWatch Training Video
How to Configure Web Home Layout~13 minWatch Training Video
How to Manage Event Locations~8 minWatch Training Video
How to Set Up Groups and Terms~13 minWatch Training Video
How to Use Participant Types~9 minWatch Training Video
How to Set Up Tracks~11 minWatch Training Video
Features
Everything you can add to your app, grouped by the job it does for your attendees.
Agenda, Sessions and Scheduling
Agenda~38 min totalWatch Training Video
Three videos: the feature settings (~12 min), working the session list (~11 min), and editing a session record (~14 min) — ~38 min total.
How to Set Up Meetings~20 minWatch Training Video
How to Set Up the Calendar Feature~6 minWatch Training Video
How to Set Up Posters~4 minWatch Training Video
People
How to Manage Attendees~11 minWatch Training Video
How to Set Up Speakers~22 minWatch Training Video
Information and Communication
How to Set Up Info~18 minWatch Training Video
How to Build a Page~12 minWatch Training Video
How to Set Up Announcements~10 minWatch Training Video
How to Schedule and Manage Messages~12 minWatch Training Video
How to Set Up Maps~19 minWatch Training Video
Media and Resources
How to Set Up Videos~8 minWatch Training Video
How to Set Up Showcase~19 minWatch Training Video
How to Set Up a List of Links~9 minWatch Training Video
How to Set Up a Custom Link~4 minWatch Training Video
Feedback and Polling
How to Set Up Surveys~8 minWatch Training Video
How to Manage Polls and Pulse~15 minWatch Training Video
Social
How to Set Up the Activity Feed~16 minWatch Training Video
How to Set Up the Discussion Board~6 minWatch Training Video
How to Set Up Photos~6 minWatch Training Video
How to Set Up the Badge Game~11 minWatch Training Video
AI and Discovery
How to Set Up the AI Assistant~6 minWatch Training Video
How to Configure Recommendations~5 minWatch Training Video
Attendee Personal Tools
How to Set Up My Schedule~17 minWatch Training Video
How to Set Up My Account and Attendee Custom Fields~13 minWatch Training Video
How to Set Up My QR Code~10 minWatch Training Video
How to Set Up Contacts~8 minWatch Training Video
How to Set Up Notes~9 minWatch Training Video
How to Set Up To Do Tasks~15 minWatch Training Video
Attendance, Credits and Leads
How to Set Up Attendance Tracker~11 minWatch Training Video
How to Set Up My Credits~20 minWatch Training Video
How to Set Up Lead Capture~17 minWatch Training Video
Advanced Learning
Reporting, integrations, bulk loading and the features that reach beyond a single event.
How to Navigate Event Reports~3 minWatch Training Video
How to Bulk Upload and Update Content~8 minWatch Training Video
How to Request an Integration~6 minWatch Training Video
How to Manage Translations~23 minWatch Training Video
How to Use the Expo Map~15 minWatch Training Video
How to Add In-App Links~7 minWatch Training Video
Understanding the VIP Portal~13 minWatch Training Video
Support
Where to go when you need a hand.
How to Get Help and Contact Support~8 minWatch Training Video
New to Touchpoint? Start at the top.
App Container Setup and Event Setup come first, because every feature draws on what you build there. If you get stuck, use the Support option inside Touchpoint, or submit a request and our team will pick it up.
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