New events are created by Certain Support, based on the number of events your organization purchased. Send us a request and we'll add the event to your app.
What to send
- Your Touchpoint app (account) name
- The new event's name
- The event dates, if you know them
That's all we need. Once the event is created, you can change the title, dates and time zone yourself.
After we create your event
Want it to look and work like a past event? You can copy it yourself in a few minutes. See How do I copy last year's event to a new event?
Good to know: Each event counts toward the events in your contract. If you're not sure how many you have left, ask your Customer Success Manager.
Next step: Contact Certain Support with the details above.
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