Only Certain can add or remove managers, for your whole organization or for specific events. Send us a request and we'll set it up.

What to send

• The person's full name and email address
• Whether they should manage your whole organization, or specific events (list the events)
• For a removal, the person's name and email, and which events (or the whole organization) to remove them from

New managers get an email from donotreply@certaintouchpoint.com with a link to set their password.

Organization managers and event managers

• Organization managers can see and manage every event in your organization.
• Event managers can only manage the events they're assigned to.

FAQ

The Managers page says to select a gathering to add managers, but I can't.

Adding managers is done by Certain Support for now. Send us a request.

Can a manager also be an attendee?

Yes. They log in to the app with their manager (CMS) password. See How do event managers log in to the app?

Next step: Contact Certain Support with the details above.